We performed a comparison between Atos DirX Directory and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."The most valuable feature is its knowledge."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The solution offers high performance."
"The role and attribute-based access control has been greatly improved."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"I like the way it is handling authentication and authorization."
"I like the intelligent authentication feature."
"The support is good and prompt."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"Needs more available consultants and implementation partners."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"An overall modernization of the product is required in order to keep up with newer products."
"The user interface could be more convenient for people that don't know the tool too intensively."
"We would like this solution to be developed for use with mobile applications."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The product's support services in the French language are not free."
"The solution's documentation is not very good, and they do not give more details."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"They should improve the solution by include reporting."
Atos DirX Directory is ranked 19th in Application Infrastructure with 4 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Atos DirX Directory is rated 6.8, while ForgeRock is rated 8.0. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Atos DirX Directory is most compared with One Identity Manager, CyberArk Privileged Access Manager and SailPoint IdentityIQ, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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