We performed a comparison between Cisco Secure Email and Avanan, based on PeerSpot users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Avanan is the preferred product over Cisco Secure Email based on user reviews. Avanan excels in advanced threat detection and prevention, with AI and machine learning continuously improving and updating its library. Avanan also has the best customer service, with professional, helpful, and innovative staff. Both products have positive ROI, but Avanan has an edge in reducing the number of compromised email accounts and phishing attacks, helping protect mobile devices, and providing explicit details on why emails are blocked.
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The initial setup was easy."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365 is a stable solution."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"I highly recommend this solution to any prospective buyer."
"It can retract unsafe emails and remove them from the entire communication channel."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"It can detect corrupted files and filters out documents with viruses."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The solution works well."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"The tech engineers are very knowledgeable."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"We need a separate license and we don't know how to get the license that is required."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We need to be able to whitelist data at the backend."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Microsoft Defender for Office 365 should be more proactive."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"They should come up with a mobile application so that it can be more flexible."
"Familiarization with performance for new teams may take a long time."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"It should reduce the amount of time needed for thorough scanning."
"It is very difficult to find the required documentation."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"The initial setup was complex because I have two sites with physical clusters."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The product's GUI for the dashboard needs improvement."
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Avanan is ranked 6th in Email Security with 21 reviews while Cisco Secure Email is ranked 2nd in Email Security with 55 reviews. Avanan is rated 9.2, while Cisco Secure Email is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and Microsoft Exchange Online Protection (EOP), whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Avanan vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.