We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"The product enables the users to automate the processes and provides a good user experience."
"Very, very stable."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"We like that it does not require a lot of hours to train our people."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"Provides the power to understand and automate processes."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"It helps improve your process through continual measurement."
"The solution has helped us automate business processes."
"By automating several tasks, we have already reduced a lot of work for the business."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"The technical support is not fast enough and should be improved."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"I would like to see more in terms of analytics and better reporting."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"In terms of what needs improvement, the costs can be lowered."
"Agriculture, Industry."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The price and the overall installation process could be improved."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"They don't have a mechanism to achieve processes, data sources, and data."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"I would like to see a lot more case studies."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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