We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"Great software for managing my business. I think this is the best business process management software."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The product has a comfortable GUI and a good environment for users."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"In Bizagi, all of the features are valuable."
"It is easy to take a requirement, put it in the code, and deploy it."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"It has an elaborated way to explore the IBM BPM processes."
"Its dashboard is easy to use and very good. It allows us to customize."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"We can scale by increasing the infrastructure which is currently running."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"I'm not really satisfied with the reporting aspect."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Difficult to export in formats other than PDF."
"The solution is a bit heavy on resources and has slowed down my computer."
"It would be helpful if they added some extra features in the next update."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"The tool's workflow function is very strong."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"The price and the overall installation process could be improved."
"The initial setup process is complex for basic users."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Importing and exporting between multiple environments is more difficult with other tools."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and IBM Cloud Pak for Automation. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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