We performed a comparison between Bizagi and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"Very, very stable."
"The usability is very nice in terms of flowchart components that are available."
"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"The collaboration, hands-down, is the top feature. It is valuable because our company doesn't believe in working in silos... While I may be the one leading the efforts, it's very important that my team gets buy-in on decisions being made when we're designing. It's critical, especially in this virtual environment, when we're not in an office to have a team meeting and able to whiteboard something. Lucidchart is an extremely useful tool for our team."
"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."
"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."
"From a developer's point of view, an improvement in the layout would make the UI better."
"It would be helpful if they added some extra features in the next update."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"The open source version lacks the option to publish."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"The solution is a bit heavy on resources and has slowed down my computer."
"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
Bizagi is ranked 7th in Process Automation with 78 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews. Bizagi is rated 8.4, while Lucidchart is rated 8.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and Visual Paradigm, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and MURAL.
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