We performed a comparison between Bizagi and Visual Paradigm based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface is pretty good."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"This solution is easy to use and it is a good tool for process modeling."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"Very user friendly and a professional solution."
"The free online Help and E-Learning is very strong."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"It is a scalable solution since it can be used at an individual level as well as for enterprise-sized businesses."
"The solution is very user-friendly. It's easy to just open it and start working."
"It is a scalable solution...The initial setup was straightforward."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"The most valuable feature of the Visual Paradigm that I use is process modeling. Additionally, the solution has a complete set of features."
"The initial setup is straightforward."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"The solution can improve by updating the user interface, and graphics."
"Visual Paradigm can improve by having better process mining tools and model integration."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
"More flexibility when choosing the type of diagram would be nice."
"I was looking to generate code from the diagrams, but it was not totally clear how to do it."
"The product's versioning capability needs improvement."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"The user interface is not easy to navigate, so it should be made easier."
Bizagi is ranked 5th in Business Process Design with 78 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. Bizagi is rated 8.4, while Visual Paradigm is rated 8.0. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and Pega BPM, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, No Magic MagicDraw and ARIS BPA. See our Bizagi vs. Visual Paradigm report.
See our list of best Business Process Design vendors.
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