We performed a comparison between BizTalk Server and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."BIzTalk's integration with Visual Studio is the most valuable feature of this product."
"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."
"I rate the tool's stability a nine out of ten."
"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."
"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."
"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."
"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."
"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."
"The user interface and the ease of developing the workflow for an application are valuable features."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"Fast prototyping."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The solution's case management is its most valuable aspect."
"The initial setup is pretty straightforward."
"Can do a lot of things with minimum time and cost."
"The solution is operating well overall."
"BizTalk Server is an outdated legacy system that does not support messaging."
"The product's deployment can be quicker"
"The deployment could be simplified."
"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."
"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."
"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."
"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."
"The product could be improved in monitoring, managing, and support functionalities."
"This is an expensive solution."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"The UI part needs improvement."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
BizTalk Server is ranked 17th in Process Automation with 12 reviews while Pega BPM is ranked 2nd in Process Automation with 57 reviews. BizTalk Server is rated 7.4, while Pega BPM is rated 8.2. The top reviewer of BizTalk Server writes "For production environments, messages are easily stored within the MessageBox database and offers multiple deployment methods ". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". BizTalk Server is most compared with IBM Sterling B2B Integration Services, SAP Process Orchestration, SEEBURGER Business Integration Suite, Camunda and Oracle Data Integrator (ODI), whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our BizTalk Server vs. Pega BPM report.
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