We performed a comparison between BMC TrueSight Operations Management and Broadcom DX Application Performance Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management offers advanced features such as proactive monitoring, an event management tool, and Helix Innovation Studio, in addition to a consolidated dashboard, making it the preferred solution. Although Broadcom DX is easy to deploy and offers code-level visibility, it lacks integration between tools, has performance issues, and needs improvement in support and compatibility. BMC TrueSight Operations Management also has a transparent licensing model, unlike Broadcom DX, which has a monthly licensing fee that some users find expensive.
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The major advantage of the product is estate management."
"It is a scalable solution."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"Cross-VM transaction traces provide a complete "what happened where"."
"For the most part, we run constantly without any issue at this point because of APM."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution is overly complex."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"More modules for less popular applications and better documentation."
"It would be better if the initial setup and deployment were more straightforward."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"I would like to see intelligence, deep intelligence or deep analytics."
"Support could be much better."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 48 reviews while Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews. BMC TrueSight Operations Management is rated 8.2, while Broadcom DX Application Performance Management is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications and New Relic. See our BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management report.
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