We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The most valuable features of the solution are alert management, alert generation, and event management."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The Event Management is outstanding; still is the most interesting part of the product."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a scalable solution."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"The product’s stability and robustness are valuable."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"It is easy to navigate."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Deployment requires lots of resources (servers). It has too many consoles."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"BMC TrueSight Operations Management could improve the reporting."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The product must provide more AI capabilities."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"Technical support for this product is not so good. It needs improvement."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"It takes some time to learn how to use this solution."
"The upgrade process could be smoother. More of the steps around upgrading could be automated."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our BMC TrueSight Operations Management vs. DX Spectrum report.
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