We performed a comparison between BMC TrueSight Operations Management and Cisco Intersight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The solution has a very good business event manager tool."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The product has good integration."
"What I like most about Cisco Intersight is its manageability."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"Provides an overall view using a single portal."
"Intersight can validate our environment."
"The tool helps to manage Cisco servers."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"BMC's online documentation is often incorrect or incomplete."
"The pricing could be better."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The solution could improve its price."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The product's setup should be easier."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The solution needs some enhancement in order to build the cluster in two nodes."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"The usability must be better."
"The product could be easy to use."
"When new features are added, the service becomes full of bugs."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Cisco Intersight is ranked 26th in IT Infrastructure Monitoring with 10 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco Intersight is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation. See our BMC TrueSight Operations Management vs. Cisco Intersight report.
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