We performed a comparison between Elastic Observability and BMC TrueSight Operations Management based on real PeerSpot user reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user feedback, Elastic Observability emerges as the preferred choice over BMC TrueSight Operations Management. Elastic Observability is commended for its cost-effectiveness, licensing advantages, and extensive range of features, including machine learning capabilities. Users find it easy to deploy and customize. Overall, organizations have experienced positive outcomes and cost savings with Elastic Observability.
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"I like the event management part."
"It is very helpful to be able to apply rule-based routing to alerts."
"Good design and easy to use once implemented."
"It has always been a stable solution."
"The price is very less expensive compared to the other solutions."
"It's easy to deploy, and it's very flexible."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The architecture and system's stability are simple."
"Machine learning is the most valuable feature of this solution."
"Its diverse set of features available on the cloud is of significant importance."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's online documentation is often incorrect or incomplete."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution's support service could be better."
"The pricing could be better."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The cost must be made more transparent."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"More web features could be added to the product."
"There is room for improvement regarding its APM capabilities."
"Elastic Observability’s price could be improved."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews. BMC TrueSight Operations Management is rated 8.2, while Elastic Observability is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry. See our BMC TrueSight Operations Management vs. Elastic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.