We performed a comparison between BMC TrueSight Operations Management and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The initial setup of BMC TrueSight Operations Management was easy."
"The major advantage of the product is estate management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"We can verify uptimes as another source of keeping devices in compliance."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager's installation is pretty easy."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"The initial setup was straightforward, without complexity."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The solution is a little obsolete."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution is overly complex."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution's support service could be better."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The problem is that implementation requires a significant amount of mapping effort."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"I would like the solution to improve the ability to track services."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The dashboards in the interface need a lot of work."
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BMC TrueSight Operations Management is ranked 17th in Cloud Monitoring Software with 48 reviews while ManageEngine Applications Manager is ranked 30th in Cloud Monitoring Software with 15 reviews. BMC TrueSight Operations Management is rated 8.2, while ManageEngine Applications Manager is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor. See our BMC TrueSight Operations Management vs. ManageEngine Applications Manager report.
See our list of best Cloud Monitoring Software vendors and best Application Performance Monitoring (APM) and Observability vendors.
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