We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a very good business event manager tool."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is very helpful to be able to apply rule-based routing to alerts."
"The initial setup of BMC TrueSight Operations Management was easy."
"My favorite example of improving of organization is saving a $60k/mo in payroll fraud and $10k/mo in wasted API credits by using simple searches and clear reports."
"I really like the user interface and how it works."
"Splunk provides immediate visibility into key business metrics and new business insights that deliver immediate value."
"The flexibility of the search capability is most valuable. You can use it for more than just a basic log aggregator. It is powerful in that regard."
"The completeness of the solution is what we like the most."
"Splunk Enterprise Security's dashboards are a key asset."
"It definitely does help with both auditing and as well as regular monitoring. SOC does more monitoring, but ES also gives you other features that are auditing-related. The dashboards are also beneficial."
"Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
"The solution is overly complex."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The product must provide application or service monitoring features."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Deployment requires lots of resources (servers). It has too many consoles."
"The pricing could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
"Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model."
"I would like Splunk to add more integration. QRadar has many indications with more products than Splunk."
"I would like some additional AI capabilities to provide additional information about things going wrong and things going well."
"Certain sections of the developer documentation could use some updating and clarification."
"Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
"While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive."
"The level of scalability depends on the license you have. You can expand or reduce it based on the environment. It does cost more money to scale, however."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and AppDynamics, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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