We performed a comparison between BMC TrueSight Operations Management and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management is the preferred option over SolarWinds Server and Application Monitor, offering advanced features like proactive monitoring, event management tool, Helix Innovation Studio, and a consolidated dashboard. SolarWinds Server and Application Monitor is lacking in code-level monitoring of applications, infrastructure dependency mapping, and software-defined network monitoring capability. BMC TrueSight Operations Management also has a more transparent and affordable licensing model for small, medium, and large companies compared to SolarWinds Server and Application Monitor's expensive pricing, making it the preferred solution.
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The major advantage of the product is estate management."
"BMC TrueSight Operations Management is easily scalable."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The tool is flexible enough to be customized based on customer requirements."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The more valuable feature of this solution is the Exchange feature."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The most valuable feature is application monitoring."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The solution is overly complex."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution could improve its price."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"Mapping interactions between systems."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"The setup was complex. We had local support to assist us."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. BMC TrueSight Operations Management is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and AppDynamics, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ManageEngine Applications Manager. See our BMC TrueSight Operations Management vs. SolarWinds Server and Application Monitor report.
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