We performed a comparison between Bonita and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a great product that is powerful in developing applications."
"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."
"Process automation with Bonita BPM is really easy."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"The user interface is easy to use."
"I find process management and user interface designing the most valuable features."
"Bonita is user-friendly."
"One of the most valuable features is you can create without coding, it is a low code platform."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The initial setup is pretty straightforward."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The solution offers excellent workflows."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"The solution's case management is its most valuable aspect."
"The most valuable features are case management and integration services."
"It is missing some important features that other products have."
"The dashboard has limited features."
"There is a need for more components in the library and additional customization options for these components."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"The interface is advanced and quite good, but it could improve."
"There could be an improvement in IoT connectivity."
"Automation in vacation of a human resources replacement would be a good improvement in the product."
"I would like to improve the product's load balancing."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Its implementation in the public sector was a bit complex."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Pega's technical support could be better."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
Bonita is ranked 11th in Business Process Management (BPM) with 27 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Bonita is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bonita is most compared with Camunda, Bizagi, IBM BPM, Apache Airflow and SAP Signavio Process Manager, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Bonita vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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