We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The system's performance is impressive, and file sharing is notably straightforward."
"The application is very light in terms of uploading and downloading files."
"The solution is scalable."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"It is really easy to load files to and from this solution."
"Sharing and collaborating across files and folders has been a massive game changer."
"The most valuable feature of Box is security."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"We like Documentum for its capacity and reliability."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It is quite good."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"Maturity of the enterprise security around user management."
"Working on documents in real-time is sometimes faulty and could be improved."
"One thing that Box would benefit from is a records management component."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The integration with other products should be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"It could be cheaper."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"I would like to see performance improvements, especially regarding slow response times."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The biggest issue for us is the price of the product."
"It's difficult to manage and customize Documentum."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Nasuni, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.
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