We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The new UI makes it easier for people to go in there and know what to do. To train people, it's faster, more intuitive."
"Within the SaaS environment (since CA is supporting it), it has been extremely stable and reliable."
"The most useful feature for me as an implementer of Broadcom Clarity PPM is its extensibility. The tool is pretty extensible, and I haven't had any issues with it in terms of it getting used for multiple scenarios and for multiple clients where there's a need for high customization. Broadcom Clarity PPM is a very, very customizable tool, so you can pretty much implement any business process on it with no issues."
"It allows me to keep track of the projects, residual location, it gives me the ease of getting status reports out, and checking risks and issues."
"We are able to track budgets, and with timesheets, actuals against budgets."
"It helps all the portfolio managers and the program managers to take stock of the financial situation at the program and portfolio level, because it rolls up all the financials at the product level."
"The most valuable features are the project, resource, and portfolio management processes are combined in one solution. The data is possible to use either in the one or the other process, and we do not need to enter the data multiple times."
"You can identify resources by roles."
"The interface is extremely user-friendly."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The performance is good."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"You don't need a lot of plugins."
"Their online documentation is okay. It is not great. It is hard to get to some of the answers to the things that we may be running into, such as use cases that we are trying to fix. So, frequently we have to put in tickets."
"In the community, I do not see a lot of answers. A lot of people asking lots of questions, but I am not seeing a lot of answers come through."
"We see it as overhead. Let us collect all the data in one place. Which, it is always nice to have everything in one place, but it does cause that overhead."
"There are some tool limitations. We had to create some of our own summary competencies to create more of an agile tool concept, or an agile team concept, that they did not really have."
"Maybe we need to bring some financial executive reports to our directors and executives. Maybe we can improve the use of Jaspersoft."
"As far as a tool that communicates with resources, with individuals - what they're supposed to do next or what action items came out of what meeting - it's not really used that way. Probably I could envision a way that it would be used that way. Until it's as easy as sending an email, it probably won't be utilized by the resources in that manner."
"Could be using more updated technologies."
"In the timesheet UX, you can't do things like splitting time, managing overtime versus regular time, very easily. That would be helpful."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The user interface could be more modern."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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