We performed a comparison between Cisco Intersight and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Provides an overall view using a single portal."
"The tool helps to manage Cisco servers."
"What I like most about Cisco Intersight is its manageability."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Intersight can validate our environment."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"The way this solution has helped us is that it improved our communication."
"I like the solution due to the fact that it's scalable."
"The asset management tools are very valuable."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"It is flexible. You can tune it, more or less, as you want."
"I am impressed with the tool's ability to track information in an easy way."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"The product's setup should be easier."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The usability must be better."
"It's a very complex solution."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"When new features are added, the service becomes full of bugs."
"The solution needs some enhancement in order to build the cluster in two nodes."
"There is room for improvement in the stability of ServiceNow."
"The product needs to add a workflow insight tool."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
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Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. Cisco Intersight is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco Intersight vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors and best IT Infrastructure Monitoring vendors.
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