We performed a comparison between Cisco Jabber and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"You can do meetings of up to two hundred people in a single conversation."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"The solution is stable and scalable."
"The product helps me make international calls."
"The deployment is very fast."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"The product's initial setup phase is very easy."
"I presume that very small businesses would have a tough time justifying the investment."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"Cisco Jabber is not a collaborative tool."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"The initial setup could be simplified."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The video conferencing quality can be improved."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"There are not many options, in terms of some other third-party integration."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Jabber is most compared with Cisco Unified Communications, Kamailio SIP Server, Genesys PureConnect and Digium Asterisk, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Unified Communications.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.