We performed a comparison between Cisco SecureX and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Cynet offers strong ransomware protection and an intuitive interface. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions, while Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Users prefer Cynet over Cisco SecureX. Cynet stands out with its streamlined setup process, customized to meet individual requirements. Users appreciate its intuitive interface, automated updates, and low maintenance requirements. Cynet goes above and beyond by offering robust defense against ransomware and an extensive SOC monitoring service. Cisco SecureX received mixed reviews for its setup, documentation, and support. Users say SecureX has room for improvement in terms of integration and documentation.
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"Microsoft 365 Defender is simple to upgrade."
"I have found the ability to delete unwanted threats beneficial."
"It has great stability."
"The product integrates security into one tool instead of having third-party security tools."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Integrates well with our existing security infrastructure."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"We are using almost all of the features and we find it quite good overall."
"I like that you can implement it in the managed service portfolio."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The most valuable feature is the monitored support behind it."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"For some scenarios, it provides good visibility into threats, and for some scenarios, it doesn't. For example, sometimes the URLs within the emails have destinations, and you do get a screenshot and all further details, but it's not always the case. It would be good if they did a better job of enabling that for all the emails that they identified as malicious. When you get an email threat, you can go into the email and see more details, but the URL destination feature doesn't always show you a screenshot of the URL in that email. It also doesn't always give you the characteristics relating to that URL. It would be quite good if the information is complete where it says that we identified this URL, and this is what it looks like. There should be some threat intel about it. It should give you more details."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"The data recovery and backup could be improved."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"We should be able to use the product on devices like Apple, Linux, etc."
"The licensing is a nightmare and has room for improvement."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"what's missing right now is the multi-tenant capability."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"Remediation stuff could be integrated into the product's automation."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"Enhancing automation capabilities could further improve the product."
"One of the improvements the product needs is more integration with collaboration platforms."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"A support center in Asia is needed."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"The solution lacks URL filtering."
"I would like to see support for mobile protection and some additional reports included."
"There is room for improvement in terms of support. The support should be faster to respond."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Cynet is ranked 9th in Extended Detection and Response (XDR) with 35 reviews. Cisco SecureX is rated 9.0, while Cynet is rated 8.8. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Trend Vision One, Splunk SOAR, Cisco Secure Network Analytics and Fortinet FortiSOAR, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Cisco SecureX vs. Cynet report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
