We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"What I find the most valuable about Confluence is how easy it is to use."
"The solution offers a lot of freedom when drafting directly online."
"This is a scalable solution that supports thousands of users."
"The best feature is document management."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"With respect to our experiences with Confluence, we haven't had any issues."
"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution."
"The ability to quickly and easily create team sites has been great."
"Information is much more readily available."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"We can arrange all our documents on one platform and see the document's changes and edits."
"It improved transparency around work products."
"Its configuration management ability is critical for document-based systems."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The way Atlassian Confluence handles tickets could be improved."
"I would like to see the text editor upgraded from its current limited abilities."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The product must provide more automation."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Improve the user-friendliness."
"The management of the product/back-end is complex."
"You still need a bit of expertise to add branding."
"The initial setup process is not intuitive."
"During uptime under our network, it is hard to find info when content is hefty."
"Workflow is something that can become more intelligent."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
See our list of best Corporate Portals (Enterprise Information Portals) vendors.
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