We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to search for information."
"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"There is a good library of templates for a wide range of needs."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"Helps with document collaboration and workflow."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"Its most valuable feature is the document library."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"The ability to have version control and co-editing is vital to our workflows."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"The one way in which this solution could be improved is by offering better design and UI."
"The search function is not great."
"The cost of the solution is too high."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"It lacks ease of integration."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"Emails stored now do not display metadata in native format."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"The integration with Outlook could be improved."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"The product must provide more automation."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
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