We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"It is stable and reliable."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"It integrates well with other Atlassian products"
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"The most valuable features are the collaboration and sharing."
"The ability to quickly and easily create team sites has been great."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"The ability to have version control and co-editing is vital to our workflows."
"Ability to store files of any type."
"The security feature is valuable."
"Information is now available instantly to managers on all devices."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"It lacks ease of integration."
"The search function is not great."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There could be an option to collaborate with other users while editing the documents."
"I'd like to see some improved reporting on usage."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"The solution lacks collaboration features."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"More hints and make it more user-customizable."
"It does not integrate despite being part of the Microsoft family."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
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