We performed a comparison between CylancePROTECT and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"Centralized dashboard online which can be used for managing a huge product."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution can scale."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"The dashboard isn't easy to access and manage."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"ZTNA can improve latency."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The security scripting needs improvement. It needs deeper security for scripting."
"If they can add more features on top of their Persona feature that would be ideal."
"CylancePROTECT could be improved in its technical support and communication."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The user interface is outdated."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
"I think the one place where we like where they lacking is in a unified style dashboard."
"We have to manually log in to the machines and give them an update command."
"I would like to see the initial setup simplified to make it less complicated, and the price reduced."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."
"The solution could improve by making the interface less confusing, it needs to be simplified."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 39 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. CylancePROTECT is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our CylancePROTECT vs. Trend Micro Apex One report.
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