Drupal vs OpenText Documentum comparison

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1,757 views|1,233 comparisons
95% willing to recommend
OpenText Logo
4,307 views|3,163 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Drupal and OpenText Documentum based on real PeerSpot user reviews.

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To learn more, read our detailed Web Content Management Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The feature I find most valuable is that Drupal is a framework and not only a CMS.""It is good for big projects.""We use a part of the solution called Acquia. The personalization portion of this is the most valuable aspect fo the solution.""You can build websites on it very quickly."

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"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""We like Documentum for its capacity and reliability.""It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people.""The most valuable feature of OpenText Documentum is the versioning.""Documentum is a highly scalable document management solution because it's built on a solid platform.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

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Cons
"It is a little bit simplified.""Digital experience features like target, segmentation, and campaign management have a long way to go.""The user experience in designing layouts should be much easier or much more helpful.""I think the support needs to improve, as well as the integration with tracking and analytics systems."

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"It should provide more tools to help clients upgrade solutions based on Webtop.""OpenText Documentum's user interface could be improved a little bit.""I would like to see performance improvements, especially regarding slow response times.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""The biggest issue for us is the price of the product.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

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Pricing and Cost Advice
  • "I would like to see better pricing."
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  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
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    Comparison Review
    Anonymous User
    At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
    Questions from the Community
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    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    5th
    Views
    1,757
    Comparisons
    1,233
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview
    Drupal is an open source content management platform powering millions of websites and applications
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    BMJ, The Economist, New Republic, SpaceX, Lush, Danone, Tesla Motors, Peugeot, Stanford Law, Harvard, Oxford University, MIT Media Lab, The Beatles, MTV UK, The Weather Channel, NBC, BBC, grammy.com, Mus_e du Louvre, Whitehouse.gov, London.gov.uk, Gouvernment.fr, New Zealand Government, The Prince of Wales, British Council, NYC Metropolitan Transport Authority, Gatwick Obviously
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Marketing Services Firm20%
    Media Company20%
    Non Profit20%
    Retailer10%
    VISITORS READING REVIEWS
    Government17%
    Computer Software Company15%
    Financial Services Firm11%
    Manufacturing Company11%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Web Content Management
    March 2024
    Find out what your peers are saying about Microsoft, Wordpress, Adobe and others in Web Content Management. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Drupal is ranked 5th in Web Content Management while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Drupal is rated 8.6, while OpenText Documentum is rated 7.8. The top reviewer of Drupal writes "Through my different companies, we have developed many Drupal sites, from simple ones to complex E-commerce sites and custom made applications. The UI could be improved, though". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Drupal is most compared with SharePoint, WordPress, Adobe Experience Manager, Magnolia CMS and Plone, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet and Hyland OnBase.

    We monitor all Web Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.