We performed a comparison between Evanios and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"Provided up to a 90% noise reduction in some our noisy monitoring tools."
"The ability to manipulate events via JavaScript getting the exact data that we want."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"It is easy to use and simple to learn."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"We would like the ability to have an "exit" option for events when they are being processed."
"The price could be cheaper."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The security policies could be increased."
"There is room for improvement in the stability of ServiceNow."
"The tool can be improved by including more detailed information to assist new users."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
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Evanios is ranked 13th in Event Monitoring with 6 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 34 reviews. Evanios is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Evanios writes "The vendor is willing to work with us and develop solutions for products they did not already have an integration for". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Evanios is most compared with Splunk Enterprise Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Evanios vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors and best IT Infrastructure Monitoring vendors.
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