We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"The load balancing features are valuable."
"F5 BIG-IP APM is relatively easy to use."
"The solution is stable and reliable."
"The portal access was very good."
"Our customers have never complained about the stability"
"This is a product that is easy to install and integrate, and it is simple to use."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The most valuable feature has been the ability to give control to others for support purposes."
"This is a unique solution that is very easy to install."
"The product is quite stable. The performance is good."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"TeamViewer is a scalable solution."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"The price of this product can be improved."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"Cloud services are something that F5 Access Policy Manager could do better"
"We do not have knowledgeable support teams locally."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"The initial setup was complex."
"Integrating identity providers and single sign-on solutions can simplify user authentication and access control."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The security could improve in TeamViewer."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"A feature that they could add is chat with sound to talk."
"It's pretty limited on the options they have."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →
F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure, Cisco ISE (Identity Services Engine) and Microsoft Remote Desktop Services, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer report.
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