We performed a comparison between Parallels Access and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We don't have problems with stability. Everything is good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's great that the total deployment can happen completely remotely."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's got a very easy-to-use interface."
"The product is easy to install."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"TeamViewer is stable."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"I have been satisfied with TeamViewer overall."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"The solution may not scale well for enterprises."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
Parallels Access is ranked 11th in Remote Access with 5 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Parallels Access is rated 8.8, while TeamViewer is rated 8.6. The top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Parallels Access is most compared with Microsoft Remote Desktop Services, Splashtop Remote Support, VNC Connect, TeamViewer Tensor and LogMeIn Pro, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Parallels Access vs. TeamViewer report.
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