We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The Asset Management and Auto Pilot are valuable features."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"It gives us the ability to have a container and the most secure possible application."
"The technical support for the solution is excellent."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"The solution is quite stable."
"It is a stable solution."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The product’s most valuable feature is email, browser, and application security."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"It would be helpful if there was proactive remediation."
"It needs certificate provisioning for S/MIME purposes."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"In an upcoming release, I would like to see some kind of analytics report."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The pain points for us would be the activation."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The newest features sometimes pop in very slowly."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"From the past to the present, before mobility location, we frequently required a restart."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"Local technical support would be helpful."
"The reporting and alerting could be improved."
"The user interface could definitely use some improvement."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.