We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"For the price, the features included with Microsoft are appealing."
"Intune enables us to manage our devices from anywhere."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It is a very helpful solution."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"One of the main features of the solution is it allows the management of many devices in different ways."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Whenever we have issues, people rely on the ability to check messages promptly."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"We can access emails within the active sync."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"Remote enablement feature and access to internal resources on the VPN."
"The solution is quite stable."
"Lacking in features such as Wi-Fi and network security."
"They need to integrate more with security options."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Lacking ability to leverage more iOS device management internally."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The newest features sometimes pop in very slowly."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"From the past to the present, before mobility location, we frequently required a restart."
"Second level support needs to have strong knowledge of the product."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The user experience really isn't so good."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The price could be lower."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.