We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Mobile device management is most valuable."
"Autopilot is the most valuable feature of Microsoft Intune."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The stability is good."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The stability of Microsoft Intune is good."
"It does support hardware and operating system configurations from every angle."
"We can access emails within the active sync."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"It has a good ease of use, and its intuitive."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Asset management is the most valuable feature and integral for device inventory."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The solution is quite stable."
"The solution is easy to implement."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The security features should be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"From the past to the present, before mobility location, we frequently required a restart."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"I would like more support for Google Chromebook operating system, so I could manage it."
"The pain points for us would be the activation."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The user interface could definitely use some improvement."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The user experience really isn't so good."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Its integration with Microsoft Teams could be better."
"User interface is basic and not very intuitive."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
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