We performed a comparison between BlackBerry Enterprise Mobility Suite and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Remote Wipe and Autopilot is one of the best features."
"The mobile application management, MAM, is the most useful aspect of the solution."
"Stable solution at a good price."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The most important features would be instant messaging and the security that we get from the containerization."
"Every version upgrade has been straightforward."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"The technical support for the solution is excellent."
"The solution is easy to implement."
"Asset management is the most valuable feature and integral for device inventory."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"It's only good for a Microsoft environment."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"The security features should be improved."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The initial installation could be simplified."
"Second level support needs to have strong knowledge of the product."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"It would be ideal to add support for the distribution of windows.exe applications."
"They should allow for the building of custom reports with graphics."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while IBM MaaS360 is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM).
See our list of best Enterprise Mobility Management (EMM) vendors.
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