We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The tool is flexible enough to be customized based on customer requirements."
"I like the event management part."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Sometimes we can solve problems before they occur."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"It provides a history of the activities on our SQL servers."
"FxV is valuable as we can playback the session."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Real time database monitoring and alerting are valuable."
"More modules for less popular applications and better documentation."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution could improve its price."
"The product must provide more AI capabilities."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The version compatibility needs work."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"SQL agents often failed but again this may have been addressed in future versions."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"They need to improve the stability of FxM and FxV."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"I think installation and setup needs little more improvement especially when you are installing with external database."
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Earn 20 points
BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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