We performed a comparison between ForgeRock and NetIQ Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the way it is handling authentication and authorization."
"The product is easy to set up."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The most valuable features of ForgeRock are social login and data protection."
"I like the intelligent authentication feature."
"It's very easy to integrate with applications."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The single sign-on feature is excellent."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"There are lots of options to customize the solution to your needs."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's support services in the French language are not free."
"The solution's documentation is not very good, and they do not give more details."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The application portal could be improved with more options and easier customization."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
ForgeRock is ranked 4th in Access Management with 27 reviews while NetIQ Access Manager is ranked 14th in Access Management with 5 reviews. ForgeRock is rated 8.0, while NetIQ Access Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of NetIQ Access Manager writes "A mature, powerful product with good integration capabilities". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas NetIQ Access Manager is most compared with Okta Workforce Identity, CyberArk Privileged Access Manager, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our ForgeRock vs. NetIQ Access Manager report.
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