We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of ForgeRock are social login and data protection."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The support is good and prompt."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"I like the intelligent authentication feature."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"First of all, the solution is very simple."
"Having a single sign-on to all our applications."
"A solution that's easy to use, stable, and reliable."
"The product requires very little maintenance."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We would like this solution to be developed for use with mobile applications."
"The stability could be better."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The pricing could be improved."
"Support could be a bit faster."
ForgeRock is ranked 4th in Access Management with 27 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 56 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Okta Customer Identity, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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