We performed a comparison between ForgeRock and VMware Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The most valuable features are that it is easy to manage and it's stable."
"I like the intelligent authentication feature."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We create and define the permissions and configurations for the users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The support is good and prompt."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"Zero Trust implementation is a great feature."
"The solution is stable."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"The most valuable feature is that it will use my credentials to access various parts of the infrastructure or other solutions, such as vRealize."
"The solution was easy to deploy."
"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's documentation is not very good, and they do not give more details."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution could improve by adding more advertising and marketing."
"We would like this solution to be developed for use with mobile applications."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I would like better integration for deploying programs with binary files."
"it's very dependent on an active directory"
"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"I would like to have better support for multi-cloud sessions."
"We have a lot of problems when it comes to integrating with Active Directory."
"The mobile SSO doesn't work as well on Android."
ForgeRock is ranked 4th in Access Management with 27 reviews while VMware Identity Manager is ranked 17th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews. ForgeRock is rated 8.0, while VMware Identity Manager is rated 7.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of VMware Identity Manager writes "A tool that needs to improve scalability but is useful to manage user". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas VMware Identity Manager is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, Cisco ISE (Identity Services Engine), Fortinet FortiAuthenticator and Symantec Privileged Access Manager.
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