We performed a comparison between IBM FileNet and Mobius Content Services Platform based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The API's extensibility and new user interface are its most valuable features."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working."
"I have found that it scales well."
"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."
"We are able to find the proper documents which are needed for business processes."
"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"I think it's to the point where there are probably too many features. Every software, as it matures and graduates, grows the list of features. What many of our customers express is that it's just too complicated. They're using maybe five or ten percent of the features but they're having to pay for 100 percent. There is room for improvement in terms of simplifying it."
"Needs a better administration tool."
"Sales and service need to be more consistent."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
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IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Mobius Content Services Platform is ranked 12th in Enterprise Content Management with 3 reviews. IBM FileNet is rated 8.2, while Mobius Content Services Platform is rated 7.4. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Mobius Content Services Platform writes "Time from creation to access is much better, as reports are immediately available upon generation". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and M-Files, whereas Mobius Content Services Platform is most compared with IBM ECM, SharePoint and Alfresco. See our IBM FileNet vs. Mobius Content Services Platform report.
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