We performed a comparison between ForgeRock and Oracle Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The customer success and support teams have been crucial."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the way it is handling authentication and authorization."
"We create and define the permissions and configurations for the users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The product is easy to set up."
"The support is good and prompt."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Password management is a valuable feature."
"It's a stable and scalable solution."
"I have found the OIM Connector framework, based on ICF, to be the most valuable feature."
"Good features are the RBAC and UI customization."
"The most valuable feature is the set of out-of-the-box connectors."
"The support service of Oracle is good. We use it a lot and their response is quick."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The solution should be made more agile for customers to own or configure."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"I would like to search on date fields, which is not possible now."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"It is not possible to customize reports on Omada Identity."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We would like this solution to be developed for use with mobile applications."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"I would like to see automation in the solution. We need also integration with the Identity Manager. The solution needs to improve in the application integrations part. It also needs to focus on application deployment as well."
"The user interface experience needs to be improved."
"I would like to see more segregation managed through Oracle Identity Manager."
"The product design has some complications for doing some use cases. I would like to see easier onboarding of applications and easier ways to plugin the customization codes."
"I have yet to see its full functionality exercised in my organization."
"They need to improve their backup strategy."
"It would be great if the Oracle Fusion Middleware team worked on making it compatible with other application servers, as it exists in OIM9.x."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Oracle Identity Governance is ranked 10th in Identity Management (IM) with 66 reviews. ForgeRock is rated 8.0, while Oracle Identity Governance is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Oracle Identity Governance writes "A scalable solution designed to meet the requirements of medium and large-sized companies". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Oracle Identity Governance is most compared with SailPoint IdentityIQ, One Identity Manager, CyberArk Privileged Access Manager, Saviynt and Systancia Identity. See our ForgeRock vs. Oracle Identity Governance report.
See our list of best Identity Management (IM) vendors.
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