We performed a comparison between INTELLIBOT and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"There's a helpful community available through the portal."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"The replay of the automation is an awesome feature."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"This solution is easy to use and requires little coding knowledge."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"The tech support is highly available and there is plenty of online training available."
"The solution's ability to create adapters quickly is its most valuable feature."
"The most valuable features are the loops to lookup tables to read the data."
"Its stability has been good."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"It is a good and matured solution."
"The trigger actions need to be more robust."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"Has limited functionality and uses extensive resources."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"I would like to see the cognitive marketing platform improved."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"You cannot use a two-dimensional array to read the data."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"The way integration classes are created could be improved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"Rule versioning and deployment to enable parallel development could still be improved"
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
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INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. INTELLIBOT is rated 7.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". INTELLIBOT is most compared with UiPath, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our INTELLIBOT vs. Pega Robotic Process Automation report.
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