We performed a comparison between iServer and Visual Paradigm based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has helped having data lineage in the business cluster, which is used as control artifacts."
"This is a flexible tool compared to some other solutions."
"Tech support is very responsive. They solved issues within a prompt response time."
"The initial setup is easy."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The product has a valuable customized model."
"We like the governance."
"I have to think less with this solution. It's simple."
"The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality."
"I like the structure. I can see the diagrams and everything I created."
"I like the fact that this solution is complete."
"The initial setup is straightforward."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"The performance is slow, which is something that should be improved."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There could be features for process mining, process simulation, and analytics."
"There are other solutions out there that have a better user interface."
"More visualization techniques and ways to report the data might be helpful."
"Cannot see which activities are control activities."
"More flexibility when choosing the type of diagram would be nice."
"I was looking to generate code from the diagrams, but it was not totally clear how to do it."
"For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."
"Visual Paradigm's initial deployment was difficult since we did it for the first time. It is challenging to learn to use the product."
"The user interface is not easy to navigate, so it should be made easier."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
"The solution can improve by updating the user interface, and graphics."
"I would like to see something for visualizing innovation work maps."
iServer is ranked 13th in Business Process Design with 15 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. iServer is rated 7.2, while Visual Paradigm is rated 8.0. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, Bizagi and No Magic MagicDraw. See our Visual Paradigm vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
