We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"It is a scalable solution."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"Unattended remote assistance."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"The solution now includes a multi-screen feature which is great."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"The most valuable features are it is fast and cost-effective."
"The most valuable feature is the remote application access."
"Microsoft Remote Desktop Services is stable and reliable."
"The installation is straightforward."
"The most valuable feature is ease of use."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Sometimes it just fails to load."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"Do not use the technical support."
"I do not like the antivirus."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"The solution is expensive as hell."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It is easy to get locked out, which is something that needs to be improved."
"The stability must be improved."
"Microsoft Remote Desktop Services needs to improve its security."
"The training profiles could be better."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"There is a limitation on the number of concurrent users."
"We'd like them to continue to improve on security."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Atera, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
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