We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"Easy to use."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The technical support of Microsoft Intune is good."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"TeamViewer has a good interface."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"It is quite simple to set up."
"TeamViewer is stable."
"It is easy to use and has a pretty good UI."
"It's a user-friendly product."
"It's only good for a Microsoft environment."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Intune lags all of its competitors in terms of report generation."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"It should be easier to define policies and comply with those policies."
"The initial setup is a little bit complex."
"The solution could have better scalability."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"Sometimes it lags."
"I'm not sure if they provide good quality audio alongside screensharing."
"I don’t see any areas where improvement is needed."
"The file transfer functionality crashes sometimes."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
Microsoft Intune is ranked 4th in Remote Access with 165 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.
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