We performed a comparison between Microsoft Remote Desktop Services and TeamViewer Tensor based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's part of the Microsoft Operating system and is free."
"The solution has very smooth connectivity and is very user friendly."
"Good screen draw feature and ability to use two monitors."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"It's almost an out of the box function once you have installed the other components."
"It's scalable enough for our needs and very reliable."
"The most valuable feature is the remote application access."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable feature of TeamViewer Tensor is the remote access."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
"Remote desktop sharing is one valuable feature of the solution."
"I would say it's expensive as there similar products available for free."
"We've had issues with security breaches."
"The stability must be improved."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"The training profiles could be better."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"We encounter challenges with portability, especially for users of iOS devices."
"It could be made simpler from a management perspective."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
"The solution could include more AI (Artificial Intelligence)."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews while TeamViewer Tensor is ranked 9th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer Tensor is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer Tensor writes "A user-friendly and stable solution providing remote desktop sharing functionality to its users". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access, whereas TeamViewer Tensor is most compared with TeamViewer, TeamViewer Pilot, BeyondTrust Remote Support and Parallels Access. See our Microsoft Remote Desktop Services vs. TeamViewer Tensor report.
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