We performed a comparison between N-able Take Control and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The product is easy to install."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"I am satisfied with TeamViewer, and its performance."
"It is fairly feature-rich and stable."
"The most valuable feature has been the ability to give control to others for support purposes."
"I have been satisfied with TeamViewer overall."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"The product can sometimes crash."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"It's pretty limited on the options they have."
"TeamViewer has a legacy and may not be using the latest UI trends."
"The business interface is clunky and not well-documented."
N-able Take Control is ranked 19th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. N-able Take Control is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". N-able Take Control is most compared with Dameware Remote Support and Microsoft Remote Desktop Services, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Check Point Remote Access VPN.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
