OpenText Exceed TurboX vs TeamViewer comparison

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OpenText Logo
3,645 views|2,097 comparisons
100% willing to recommend
TeamViewer Logo
10,665 views|8,800 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Exceed TurboX and TeamViewer based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI.""The solution is perfect for Linux users."

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"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.""The most valuable feature of TeamViewer is the ability to remote into another device.""The most valuable feature of TeamViewer is its ease of use and beneficial remote access.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.""The product and platform work well. That is why I have stay with them so long. The stability has typically been good.""The most valuable feature has been the ability to give control to others for support purposes.""This solution is straightforward to use."

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Cons
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance.""The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

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"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers.""I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult.""Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...""It becomes complicated to switch from one monitor to another for different windows.""I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them.""We have a consultant that helps us do the virtual aspects of TeamViewer.""TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk.""I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."

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Pricing and Cost Advice
  • "Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
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  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency I also like that the solution is fast and has a… more »
    Top Answer:An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and… more »
    Top Answer:OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows or Linux.
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The product allows easy access to any system in case of any issues.
    Ranking
    11th
    out of 59 in Remote Access
    Views
    3,645
    Comparisons
    2,097
    Reviews
    1
    Average Words per Review
    753
    Rating
    9.0
    1st
    out of 59 in Remote Access
    Views
    10,665
    Comparisons
    8,800
    Reviews
    27
    Average Words per Review
    305
    Rating
    8.5
    Comparisons
    Also Known As
    OpenText Exceed TurboX
    Learn More
    Overview

    OpenText™ Exceed™ TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

    Exceed TurboX features:

    Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

    Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

    Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

    Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

    Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

    Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.


    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company31%
    Computer Software Company12%
    Marketing Services Firm6%
    Energy/Utilities Company5%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company8%
    Comms Service Provider8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Remote Access
    April 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    OpenText Exceed TurboX is ranked 11th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. OpenText Exceed TurboX is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Red Hat Enterprise Virtualization for Desktops, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.