We performed a comparison between OpenText MBPM and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"Fast prototyping."
"The most valuable aspect of the solution is the various workflows."
"The technical support of Pega BPM is very good."
"Can do a lot of things with minimum time and cost."
"The initial setup is pretty straightforward."
"The solution's case management is its most valuable aspect."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"The initial setup takes time."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"I would like to see Pega BPM improve the user experience."
"The unit testing needs to improve, as well as the user interface."
OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. OpenText MBPM is rated 7.0, while Pega BPM is rated 8.2. The top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OpenText MBPM is most compared with Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our OpenText MBPM vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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