We performed a comparison between OpenText Operations Orchestration and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"It's probably the best product out there."
"The data visualization is good."
"Great with IT processes and business processes."
"There are a lot of ready to use orchestration custom packs."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"It's scalable."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The iTerm suite is also crucial for visibility and optimization."
"The price is an area that should be addressed because the price is high."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"I would like a user experience module to be added."
"Efficiency of some features could be improved."
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OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. OpenText Operations Orchestration is rated 7.8, while ServiceNow Orchestration is rated 8.2. The top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda and BigFix, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M and Nintex Process Platform.
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