OutSystems vs Pega BPM comparison

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OutSystems Logo
16,170 views|8,784 comparisons
93% willing to recommend
Pega Logo
9,596 views|7,227 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OutSystems and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OutSystems vs. Pega BPM Report (Updated: March 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I find it to be a genuinely cool and effective platform for my development needs.""The drag-and-drop feature is very valuable.""The most valuable feature of OutSystems with discipline and the development processes. Instead of each developer doing tasks on their own with their own approach, et cetera, the solution would help bring some organization to the development process.""Once built, web/mobile components can be reused in all new developments. In addition, the OutSystems Forge is very useful. We can exchange components and even already-built applications, reducing costs to build specific solutions.""The most valuable features of OutSystems are the user-friendly platform. The drag-and-drop feature is great. I have used other rapid application development tools before, but they were not as advanced as OutSystems. With the previous tools, I had to manually build certain features, but OutSystems does it automatically.""I like the mobile features the most, and there are also various features around the portal we created that I enjoy.""The most valuable feature of OutSystems is the drag and drop and toolchains in the small AI developing environment. Additionally, the documentation is helpful.""The most important features of this tool are its visual modeling capabilities and drag and drop functionality. You can see what you are coding which makes it easy to understand and maintain. They have also created a big revolution in digital transformation by introducing native mobile app development under the same IDE."

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"This solution is useful for business process management if you have any banking solutions or need to manage a process.""Allowed us to develop and quickly release with confidence using cloud technologies.""The case management functionality of this solution has been most valuable.""The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.""Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate.""This is a customizable product.""The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process.""The solution is operating well overall."

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Cons
"There is room for improvement in technical support.""Currently, in mobile applications, we don't have push notifications.""I have difficulty in using several new features. Some of the product's features are tricky to use as well.""Mobile apps should have been fully native.""We have performance issues while fetching bulk data.""In OutSystems, cloud management is an area of concern where improvements are required.""The tool needs to improve the efficiency of its widgets.""Writing custom code still needs to be done via Integration Studio. This might have been added to the IDE."

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"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.""To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that.""The cost of licensing could be improved.""The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.""Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.""They need to support the solution better, at this time the company does not have enough support.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

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Pricing and Cost Advice
  • "OutSystems was open to a deal that worked for both sides."
  • "It is still very expensive, so small companies can’t generally afford it... Still, the time saving on development and delivery is worth the value."
  • "You should contact OutSystems for more details but my opinion is that it is not for small business budgets."
  • "Pricing could be a concern. You have to pay yearly, even after you have completed your development."
  • "For a single application, it's too expensive."
  • "OutSystems is a good solution, but it's not cheap."
  • "I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees."
  • "The subscription is billed on a yearly basis."
  • More OutSystems Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping the… more »
    Top Answer:I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code… more »
    Top Answer: We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will… more »
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    16,170
    Comparisons
    8,784
    Reviews
    28
    Average Words per Review
    484
    Rating
    8.6
    Views
    9,596
    Comparisons
    7,227
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Microsoft Power Apps logo
    Compared 22% of the time.
    Appian logo
    Compared 17% of the time.
    Mendix logo
    Compared 17% of the time.
    ServiceNow logo
    Compared 9% of the time.
    Salesforce Platform logo
    Compared 4% of the time.
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 16% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    Salesforce Platform logo
    Compared 4% of the time.
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
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    Overview

    OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:

    • Customer portals: Through OutSystems, companies can easily create customer portals and mobile applications and deploy them faster in comparison to manual coding. The platform offers businesses the opportunity to develop secure, scalable, and customized applications that support their and their customers' needs.

    • Internal apps: Using this solution, companies can also build internal applications and portals which can be used for their workforce. Using these, organizations can overcome their internal app backlog, bridge gaps between systems, and facilitate their work process.

    • Core systems: Custom software for running a business can also be developed using OutSystems. The tool shortens the time for developing core systems and delivers them flexible and personalized to each business' needs.

    OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.

    The product stands out from its competitors as it offers:

    • Serious applications
    • Serious productivity
    • Serious scalability

    It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.

    OutSystems Features

    OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:

    • Monitoring: The tool has a feature that allows real-time monitoring of the usage of applications and their performance. All insights are reported to companies via the intuitive interface.

    • APIs: OutSystems is completely scalable through application programming interfaces.

    • Security: The product offers its users a high level of enterprise security for their applications as well as for their data.

    • Mobile: Every application created on OutSystems can be deployed for mobile. The product also provides the option to monitor the performance of applications to detect any issues.

    • DevOps automation: The product facilitates and shortens the development time of applications through various automation which help users create apps without the help of developers, as well as providing developers with additional resources.

    • Agile development: Every company that seeks to perform agile development can benefit from the native support this tool provides.

    • Debugging engine: OutSystems has an integrated debugging engine that can be utilized in the development and deployment processes, shortening the time it takes for developers and businesses to look for issues.

    • Multilingual support feature: Customers can benefit from support in multiple languages, ensuring their questions are answered understandably.

    OutSystems Benefits

    The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:

    • Visual development at high speed provides increases productivity for both businesses and users.

    • The option to integrate applications to a large number of systems without additional complications.

    • The product adds automation to all levels of development, including front end, back end, and integration, facilitating the delivery of complex applications.

    • Artificial intelligence (AI) validation ensures the high quality of applications.

    • The tool offers connectivity with more than 400 systems and existing technologies, allowing companies to save money they would otherwise have to invest in new software.

    • The multi-platform solution decreases costs for organizations by removing the need for third-party software.

    • It offers whole-team cross-functional collaboration, which can increase the technological knowledge in a company and raise the overall business expertise.

    Reviews from Real Users

    Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.

    An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Energy/Utilities Company10%
    Government10%
    Program Development Consultancy5%
    VISITORS READING REVIEWS
    Educational Organization26%
    Computer Software Company13%
    Manufacturing Company6%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise35%
    Large Enterprise43%
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    OutSystems vs. Pega BPM
    March 2024
    Find out what your peers are saying about OutSystems vs. Pega BPM and other solutions. Updated: March 2024.
    769,976 professionals have used our research since 2012.

    OutSystems is ranked 3rd in Rapid Application Development Software with 46 reviews while Pega BPM is ranked 7th in Rapid Application Development Software with 55 reviews. OutSystems is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of OutSystems writes "Useful natural speech to algorithm, reliable, and beneficial automatic task". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OutSystems is most compared with Microsoft Power Apps, Appian, Mendix, ServiceNow and Salesforce Platform, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and Salesforce Platform. See our OutSystems vs. Pega BPM report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.