We performed a comparison between Pandora FMS and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has screens that are easy to understand and provide a wealth of information."
"We are able to control our business with this all-in-one monitoring tool."
"You can configure several types of architecture for high availability or load balancing."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."
"What I value most about Pandora FMS is the simplicity of working with it."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"It has given us an understanding of each layer from a server application."
"I am impressed with the tool's incident problem change management."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"Stability-wise, I feel it is a good product."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"I think some improvements to the Android app would be good."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"This solution requires proper training to get 100% out of it."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"Third-party integration should be improved for some commonly used products."
"It would be helpful to include the generation of reports for times that the network was out of service."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"It's an expensive platform."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"ServiceNow is very costly."
"The solution should improve the classes of discovery assets to disregard more junk data."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
Pandora FMS is ranked 12th in Server Monitoring with 22 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews. Pandora FMS is rated 9.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and ScienceLogic. See our Pandora FMS vs. ServiceNow Discovery report.
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