We performed a comparison between Planisware and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It stands out by automating the intricate mechanics of project execution, eliminating the need for highly technical individuals to manage and reconfigure models."
"The solution is performance-oriented and easily customized accordingly to many areas, such as performance KPI."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"There are two things in particular that I enjoy. The first is the portfolio planning section. Another advantage is that it is highly customizable."
"We have a variety of different modules, but it is mainly used for costs, risks, and resources."
"Overall, our company has all disintegrated systems, and with Planisware, we are getting a very integrated view of my portfolio reporting, cost and load, and everything else."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The PPM module is an excellent service."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The program is stable."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"Its stability should be improved. Its stability is the main issue, but we sometimes also have issues with calculations."
"More integration is needed with other kinds of products for better collaboration."
"The learning curve is steep and there could be more avenues for opening up learning materials to a broader audience, enabling individuals to gain practical experience with the tool."
"They do not have anything that can assist customers with multi-year roadmap planning."
"The solution's user experience and user interface need improvement because they are not that great and intuitive."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"A major improvement we would like to see is definitely around agile management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"It could be more user-friendly."
"The solution needs a few things in terms of resource management."
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Planisware is ranked 6th in Project Portfolio Management with 10 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planisware is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planisware writes "A comprehensive project and portfolio management with robust scalability and dedicated long-tenured support team". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planisware is most compared with Jira, Microsoft Project Server, Smartsheet, Planview PPM Pro and Microsoft Project, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Alfabet IT Planning & Portfolio Management. See our Planisware vs. ServiceNow Strategic Portfolio Management report.
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